Eileen McDargh

America’s Military Women Defy Convention

On March 9, 2010 I stood at the base of the swooping spires of the Air Force Memorial and sobbed as the screaming jets flew over in the missing (wo)man formation. A lone voice sang the national anthem and one-by-one, 38 roses were laid in the center of t... Read >

Workout Wisdom For The Workplace

The dictionary defines workout as a "physical or mental effort or activity directed toward the production or accomplishment of something." Sounds just like our workplaces where effort is expended to provide either a product or a service. Look closer a... Read >

Baton Leadership Lessons From LA Philharmonic Conductor Dudamel

Imagine a crusty group of seasoned professionals standing, applauding and cheering a 28 year-old leader who has turned a same-old-same-old product into something fresh and exciting! This does NOT happen-particularly when the professionals are members of ... Read >

10 Tips To Take Your Customer Service From Drab To Fab

It happens all the time: A full-page ad is placed in a major monthly publication. The ad touts the service excellence of their product. Catchy phrases. Great promises. Major dollars are spent to create an implied image in the mind of the consumer. And it... Read >

Resiliency Lessons From The Chilean Mine Triumph

A worldwide web of viewers watched 33 miners being pulled to the surface following a 600,000 ton cave-in that happened nearly one-half mile below the ground on a barren plain in southern Chile. Besides showcasing the tenacity of rescuers and the miracle o... Read >

Taming The Technostress

Last week, my big desktop PC crashed, my laptop got the "blue screen: of death". The refrigerator croaked, and the toaster oven went the heaven. My I-phone decided to stop receiving e-mail and the dashboard in my car kept erroneously sending warning mess... Read >

Play! The Sanity Saver For Tough Times

The opposite of work is not play. It's depression. So states psychiatrist Stuart Brown in his new book, Play: How It Shapes The Brain, Opens The Imagination And Invigorates The Soul. Brown has conducted more than 6,000 play studies on what goes wrong ... Read >

How To Stand Out From The Herd And Be Heard!

What makes the difference between an average presentation and one that rocks your world? What makes the difference between a memorable speech and one that fades into oblivion as soon as the presenter steps off the stage? The answer sits in four building... Read >

From the World's Highest Mountains-Lessons for Leaders

One of Carl Jung's favorite words was "synchronicity", that unexplainable convergence of unplanned events which offer insights and opportunities. When I agreed to join a trekking expedition through two remote provinces of the Indian Himalayas, I had no w... Read >

In Tough Times-Silence Is NOT Golden

In the face of this severe, take-no-prisoners economic downturn, far too many organizations are responding in knee-jerk reaction to the thought of holding all but the smallest of meetings. Training budgets are slashed. Employees hunker behind their desk, ... Read >

Today's Economy DEMANDS A Critical Skill: Optimism

Global warming. Water shortages. Terrorism. Failing health care system. Wars around the globe. Gas prices. Severe economic downturn. Look at the headlines and it's enough to make you stay in bed. But wait! There is hope. It's not the cock-eyed optim... Read >

Top Five Mistakes Leaders Make in These Troubled Times

Even Joe the Pipefitter must look askance at some of the moves made in corporate America when faced with a string of bad news. (Sorry... I just can't use "Joe the Plumber", a guy who didn't pay his taxes, isn't certified as a plumber, and has tried to cas... Read >

Forget Spring HOUSE Cleaning. Clean Your Life!

There's no reason why only the trees and flowers should sprout new growth this time of year. But how often do we feel more ripe and rotten rather than green and growing? Chances are you started the year with some fresh ideas, only to become caught in the... Read >

Towers Perrin Study Discounts Workplace Myths;

Work/Life Leadership Expert Expresses Caution with the Data Towers Perrin's recently released 2007 Global Workforce Study shows fascinating shifts in commonly-held beliefs. However, I must express a level of caution in reading the results. 1. Towe... Read >

When Your Get Up & Go Just Got Up And Went!

Five Tips to Refresh and Renew Yourself in the New Year Let's face it: new years are not always "new". Too often it feels like nothing more than a new calendar in which to write down pages of non-stop activities, project deadlines, social obligations, ... Read >